PRIVACY POLICY
In compliance with the Personal Data Protection regulations and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data («GDPR») and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights («LOPDGDD»), DRACSYS, SL (operating under the trade name «Dracsys»), provides you with the information to familiarize you with all relevant aspects of the processing of your personal data as a user of the website.
1. Who is the Data Controller?
Name: DRACSYS, SL
NIF: B09916222.
Address: Calle Dr. Homs 8BX, Alella, Barcelona (Spain).
Email: info@dracsys.com
2. When do we collect your personal data?
We may collect your personal data in the following situations:
• Through the contact form: On our website, we have provided a contact form through which you can contact Dracsys.
• Through Cookies: Our website installs cookies that collect information about your browsing activities. We recommend that you read our Cookies Policy for full information on this matter.
3. For what purpose and on what legal basis do we process your personal data?
The purposes and legal basis for which we process your personal data are as follows:
• Whenever a user sends a query, complaint or claim through the contact form using the designated contact channel, their data will be processed for the purpose of managing and resolving the query, complaint or claim. The legal basis for this processing is your consent or our legitimate interest in addressing and resolving user queries and issues.
Legal basis: depending on the nature of the action or communication addressed to Dracsys, data processing may be based on:
(i) Consent: given by the user when sending the communication, which is not covered by the legal basis detailed below.
(ii) Execution of the contract or steps prior to entering into a contract: for cases in which the data processing carried out by Dracsys is carried out in relation to an existing contractual relationship or, where appropriate, with a view to establishing a potential contractual relationship.
(iii) Compliance with legal obligations: If you exercise any of the rights listed in this privacy policy, the processing of your personal data will be carried out to comply with legal obligations.
• Send you commercial information about Dracsys services, products and/or projects, if we are legally authorized to do so.
Legal basis: The processing is carried out on the basis of the user’s consent, given by selecting the corresponding checkbox to receive commercial information.
• Send you surveys related to the satisfaction and operation of our services in order to improve their quality.
Legal basis: The processing is carried out based on Dracsys’ legitimate interest in knowing the opinions of our users and/or clients regarding the use of our services and/or products, in order to better understand the quality of our services and make improvements.
• Comply with our legal obligations, possible court rulings and other decisions determined by the authorities, including the communication of personal data to law enforcement agencies, when we have suspicions or indications of actions that may constitute a crime.
Legal basis: The processing of personal data for these purposes is carried out based on compliance with Dracsys’ legal obligations.
4. How long do we retain personal data?
Personal data will be processed for the time necessary to fulfill the purposes set out in this privacy policy, as well as to retain your personal information in accordance with the provisions of relevant laws and regulations, especially with regard to legal limitation periods, and for the formulation, exercise or defense of claims.
5. To whom can your data be communicated?
Depending on the purposes for which the personal data has been collected, the following third parties may have access to it:
• Public administrations when there is a legal obligation.
• Relevant organisations and/or authorities, as well as security forces and bodies, in cases where there is a legal requirement or we believe that there are sufficient indications and/or suspicions of a crime.
• Collaborators and third-party service providers who process information as data processors. We have signed the corresponding data processing agreements with all our suppliers in accordance with personal data protection regulations.
We do not transfer personal data to countries outside the European Economic Area. Any international data transfers that Dracsys may carry out will be carried out with an adequate level of protection in accordance with applicable data protection regulations.
6. What are your rights when you provide us with personal data?
The processing of data by Dracsys grants the interested party the following rights:
1. Right to request access to personal data: You can check whether we are processing your data and, if so, access said data.
2. Right to request rectification: If the data is inaccurate, you have the right to request its rectification, or if it is incomplete, you can request that it be completed.
3. Right to request the deletion of your data.
4. Right to request limitation of processing: In this case, we will only retain your data for the exercise or defence of claims.
5. Right to object to processing: We will stop processing your personal data, except when there are legitimate reasons to continue with the processing or for the exercise or defence of claims.
6. Right to data portability: If you wish your data to be processed by another data controller, we will facilitate the transfer of your data to the new data controller, to the extent that it is technically feasible.
7. Right not to be subject to a decision based solely on the automated processing of your personal data.
The consent you have given for a specific purpose may be withdrawn at any time. However, please note that the withdrawal of consent will not affect the lawfulness of processing based on consent given prior to its withdrawal.
To exercise your rights, please contact us by sending an email to info@dracsys.com or by sending a written request to the postal address mentioned in this policy. If you consider it necessary, you have the right to lodge a complaint with the competent supervisory authority, in this case, the Spanish Data Protection Agency (https://www.aepd.es).
7. Additional information.
Children’s Use Policy: Our services are intended for adults. Therefore, we do not knowingly collect information from minors. If you are a parent, guardian or legal representative and believe that your child has provided us with personal information, please contact us by sending an email to info@dracsys.com.
Personal data of third parties: If you provide personal data belonging to a third party, you guarantee that you have informed said third party about the aspects contained in this privacy policy and have obtained their consent to provide us with their data for the purposes indicated in this policy.
Links: Our website may contain links to other websites that we consider potentially useful and informative for you. Please note, however, that we do not endorse or recommend the content or services of such websites, and we are not responsible for their privacy policies. We encourage you to review and read the privacy policies of all websites you visit. Please remember that the information contained in this privacy policy only applies to data collected and/or processed by Dracsys.
Updates: Your personal data will be processed in accordance with the privacy policy in effect at the time we collect your information. If Dracsys makes any changes to the processing of your data, you will be informed in a timely manner.
Contact Us: If at any time you feel that we have not complied with the provisions set out in this Privacy Policy, please let us know by sending an email to info@dracsys.com. If you wish to escalate a privacy-related issue or have any questions about this privacy policy, please feel free to contact us. We will be happy to assist you.
Updated on May 24, 2023
